Alyssa M.

Everything has always run smoothly with glamulet, then the one time I have to do a return and it feels like all hell broke loose. I wrote to them saying the bracelet I purchased was too small and they told me that I had to send it back to them and when they received it within 7 business days I'll get my refund. Well this was in January of 2018. I wrote to them a month later and they said that they were sorry and that there was a glitch in their system and that they reprocessed the refund. Of course nothing happened. I tried calling the number on the site and it didn't work. I wrote them a letter with no reply. I emailed them constantly and yet again no replies. Their products are great, until you have to return something.