We got snaked into a 2 year contract. They wouldn't let us out of it. So we set our calendar for exactly 2 years later. In the meantime we purchased a home. When we moved they came out to set up service and brought us new dvrs NEVER DID THEY TELL US THEY WERE INADVERTENTLY SIGNING US UP FOR ANOTHER 2 YEAR CONTRACT. We called to get out of it, and we had to pay $240 to get out of the stupid contract we never agreed to. I despise this company DO NOT USE THEM.