Alyson W.

Over a month ago now I ordered a bed from beds.co.uk. Never Again! I would recommend no one to give this company any of their money or any personal details. First, I was informed I would receive my order the following day. You can imagine my disappointment when the bed did not arrive after I had paid for my old bed to be taken to the skip and no one had contacted me to inform me of this. After a few phone calls and being advised I would be given a partial refund and that I would receive my bed 4 days later! Finally the bed arrived but no partial refund received. Then, I noticed I was linked in and receiving an email from a customer of beds.co.uk and when looking further my email had also been shared with others. When drawing this to the attention of the manager apparently this was a technical problem that had been resolved. Still receiving emails and still no refund I called again to be told a manager would be calling me back straight away "within 2mins" apparently. Now beds.co.uk have closed and guess what? Still no phone call/ email/ refund!