Alvin S.

I ordered a Canon 70D US model camera with US warranty; I specifically discussed with sales rep that I did not want gray market goods. He represented that if I paid an additional $200 more than the advertised price, I would be buying US goods with a US warranty directly from Canon. I agreed to the higher price only to receive Chinese goods with no US warranty. I immediately called and they agreed to take back the order but wanted to charge me a 15% restocking fee. When I told them what they did was fraud, and that I had submitted a dispute claim to American Express, they said they always win against American Express and hung up. Waiting for American Express to deal with these crooks. STAY AWAY--TOTALLY UNETHICAL BUSINESS PRACTICES.