Alua R.

Spent almost £300 on two dresses for a wedding that arrived late and 4 sizes each too small and incredibly cheap and tacky looking! Spent months exchanging emails with a person named 'Coco', sending pictures of the faulty items yet no refund given. I contacted my bank to try and get a chargeback but they told me I was unable to as the time period to do so had passed. Since then, the China based company have stopped responding to my emails. They will basically keep you in an email exchange until they know your ability to get a bank chargeback has been lost. My advise: STAY WELL AWAY FROM THESE SCAMMERS! If you have already received your undoubtedly faulty and cheap-looking item, please, please call your bank and get a refund via a chargeback immediately! Do not bother exchanging emails with www.dressesdo.co.uk as they will deliberately try to delay you getting the chargeback by false promises of a minimal partial refund which you will never see. Just go ahead and get the chargeback right away. They are total fraudsters! Totally frustrated at the time i have wasted writing them emails and having lost £300!

UPDATE: The last email i got was 'Coco' telling me the company no longer exists and therefore any refund is no longer possible. She also "hoped I understand"(!)... URGH!