Hi After review, received quick after service and happy with the response from Supervisor, Offered full refund and looking forward to received refund
The worst online experience I've ever had and I've been shopping online for over a decade. So called "processing" period on their site was horrifically incorrect or just intentionally misleading, it said 5 to 8 days from shipping date, item received after 20 days and not on my address, it was drop to 5 house from mine. Neighbour drop us to me.
Open the case, again lies after lies from customer services, I clearly states to them, i order this item as some from abroad here and they wants to take with them. Due to postal delay person left the country. Customer service offer £10.00 discount, if i keep the item and i said i need in my account in paypal so i can send it to rightful owner. They agreed and said if you keep the item they will do it. Instead i received £2.46 in my lightinbox reward account and i need to purchase some thing double of the amount.
Overall big tie liar, really stress me out. Please avoid this liar and fraud.
Tip for consumers: Please Avoid at all Cost, I know you will be drawn in by the really low prices but all these negative reviews are here for a reason...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13436436 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.