Al T.

Buying a new car with NO (zero) MSRP markup in today's market is difficult to find. However, this can be accomplished at Elk Grove Toyota. I began by speaking with the internet salesperson, Kayonie Chanphanan regarding the purchase of a Rav4 Prime Hybrid. Kayonie phoned a few weeks later advising me that the car was in. Kayonie provided excellent customer service and follow up. Then, I met with both Jim Blacksten (sales manager) and Izea Speer, Sales Consultant. I have to admit, I was a little skeptical as I drove over expecting some gamesmanship on the part of the dealer. I kept waiting for the bait & switch which never came. Izea completed the majority of the paperwork and was extremely knowledgeable and pleasant to work with. We completed the transaction with the help Suelee Saepeune from the finance department. Suelee was very helpful and made the process a painless one. The team at Elk Grove Toyota is the BEST. We will definitely be back in the months to come to purchase a second vehicle.