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Al R.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology

Member since December 2019

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    42

Review Distribution

2 Reviews by Al

12/22/19
Worst customer service I have every encountered. Agent (Harry) cancelled chat with me for no reason and estimated arrival date during Christmas time was not accrurate at all. 20 days off actual arrival date. No mention of this lag time when you go to checkout for international deliveries, it is hidden in the help section instead. Response from the agent was you should have read the terms and agreements. I now am without a christmas gift for Christmas. Will never use this website again and I will be letting others know to avoid IWOOT.
12/22/19
Worst customer service I have ever encountered. Agent (Harry) cancelled chat with me for no reason and estimated arrival date during Christmas time was not accurate at all. 20 days off actual arrival date. No mention of this lag time when you go to checkout for international deliveries, it is hidden in the help section instead. Response from the agent was you should have read the terms and agreements. I now am without a christmas gift for Christmas. Will never use this website again and I will be letting others know to avoid IWOOT.

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