Gina from Nail Polish Canada shipped my order within 3 days. The Backjoy I purchased through Nail Polish Canada cost less than the retail cost from the US manufacturer. 40 Canadian vs 40 Us plus no shipping fees! I saved $20 and got the same thing, but faster too. Gina also must check her emails regualrly and responded promptly with a question and concern I had purchasing from nail polish ca for the first time. It went great and I'm sitting on the backjoy right now. Thank you!