Alona S.

I tried out a trial of Wix. Since it's a yearly renewal and a lot of things happen in a year, I forgot about the automatic renewal. Most companies send a courtesy email before charging your account - not Wix. And it's not like a $20 charge. It's hundreds of dollars.

Sure, you can dispute it with your bank and they'll send the charge back.

But WIX will dispute the chargeback (they're sure to send you an email about the charge back and how you need to update your card information - so they are capable of emailing you).

So, even if you don't use the site at all, they still charge you and dispute chargebacks (never seen another company do this shady nonsense). Most products, if you don't use the service or product, you can return it. But apparently WIX thinks they should be able to charge you for nothing.

And really, even if I were using their product, it's extremely over priced. Several hundred dollars and there are much better sites out there. Their customer service is terrible too (not just about charges, but in general).