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Almond S.

1 Level 1 Contributor
  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since March 2019

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2 Reviews by Almond

• Updated review
I used KnitghtsbridgeFX a second time and gave them "time" to complete the transaction. All went well
Knightsbridge: Miss-Leading Advertising & Dismal Customer Service
• Previous review
I attempted to buy Euro's through Knightsbridge. They took my money on the day of my order but, despite their website advertising "either same day or next business day", they have not delivered. My repeated calls have been responded to with "we will expedite your order" & "I'll get a supervisor to call you". Neither of which occurred. 7 days later, I am on my way to Europe and the euro's have not arrived.
Last night I made a reservation at a hotel with expedia. I failed to navigate their website successfully and "somehow" reserved the hotel for dates that had no relevance to what I "thought" I had indicated. I immediately called their customer service line and was kept on hold for over hour while I tried to remedy the situation. After talking to the Service Rep, her boss & a call to Corporate, they were capable of changing my dates but at a surcharge of ~ $30.
I expected them to be a "service" company. They are not! Use their site at your peril.

Almond Has Earned 3 Votes

Almond S.'s review of Expedia earned 3 Very Helpful votes

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