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Almeta R.

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1 Review by Almeta

Neiman Marcus

  • Neiman Marcus

“Terrible phone customer service.”
6/27/20

I'm a Neiman's cardholder and every I call about an order, member issue, etc. the representative is always rude and unhelpful, offering no alternative solutions or ending the call with a pleasant salutation. I would expect that from a lower-tier retailer, but not from Neiman's where the real money is being spent. I guess they only care about you if you are an Elite member with a private assistance line.

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