I was so happy to see that my purse was in better than described condition, it looks new. Also pleasantly surprised that it came with authentication information. I feel safe and know that I can trust your vendors that are so designated. Shipping was fast, and without flair, it could have been packed with more care and style, cheap cardboard box looked overly recycled and was very smashed, lucky that the purse held up to the abuse. Even Omaha steaks are shipped with more style. Honestly I enjoy the unpacking and felt sorry that my beautiful Hermes bag was treated with such contempt.
I am sure this was the vendor's fault but you should establish higher standards for packing and presentation.