Allyson K.

I was not allowed to rent the car, and Holiday Autos refused to refund my money. I recommend avoiding this company.

I had one package delivered. In their system, the flat, paper items were separated from the other items and shipped separately. This added an extra $45 shipping fee.

When I contacted customer service, the representative (Benjamin) implied that it's my fault, and then gave canned (incorrect and illogical) answers.

Then, when I tried to suspend my account or remove my credit card information to prevent any further charges, it's required that I contact customer service.

UPDATE: Since this review, I have been contacted by MyUS with the promise of reimbursing me for the second package. I am satisfied with the resolution, but I wish it had been easier. I will give the company another chance and hope for a better experience!

I love (good) tea. There is no company with better tea AND great customer service!

Favorites:
Herbal: Ginseng Peppermint, Mate Latte, several of the "Wellness" varieties, some of the Downton Abbey teas, too many to list!

Green: Tea of Inquiry

Black: Darjeeling

Also, as much as I hate paper catalogs, I love theirs, because they come with a sample tea bag! It's a great way to try new varieties.

This company has had great products and service for many years! I would highly recommend them.

Once a package was delivered to an old address on the opposite side of the country, and when I contacted customer service, they apologized and said that there had been a computer glitch; they gave me several good options to get the package.

There are great coupons if you sign up for the email, but be prepared to receive a lot of emails.

The listed price for the room was increased when I got to the payment page.