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Ordered 11/27 (today is December 7th) and it is STILL processing. What is there to process? If you try to speak to a rep you will be put on hold for hours. I emailed as well (yesterday) and still have not received a response. I don't mind a long wait, I would just like a little communication as to what is going on. I used to love this store, but it really has fallen off. I am super disappointed.
Ally L.'s review of ModCloth earned 3 Very Helpful votes
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Hi, Ally. Thank you for reaching out. I sincerely apologize for the frustration with this order, and for any trouble with getting in touch with our team. Last holiday season did bring large delays, and caused our Customer Care team to get behind in response times. Please know that I have shared your feedback with our team, and we are working to ensure future delays like this don't occur.