Hey lyft you overcharged me (by 5x the amount) and then made it nearly impossible to file a complaint. I will never again use your $#*!ty service. UBER has WAY better customer service channels hence making it way more likely I will use them.
1. Your support email bounced. No longer in service apparently
2. Your support phone number told me to call 911 in an emergency (no $#*! you $#*!tards)
3. I have spent over an hour entering the 20,000 bs details needed by your help online site.
4. No response on twitter
5. Response here?
Good job lyft. You do realise if youre second in industry you better be Better than the original right?
REFUND MY MONEY
FIX your $#*! support service.
FIX your awful UX