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2 Reviews by Ally

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Lyft

Lyft

12/9/17

Hey lyft you overcharged me (by 5x the amount) and then made it nearly impossible to file a complaint. I will never again use your $#*!ty service. UBER has WAY better customer service channels hence making it way more likely I will use them.

1. Your support email bounced. No longer in service apparently

2. Your support phone number told me to call 911 in an emergency (no $#*! you $#*!tards)

3. I have spent over an hour entering the 20,000 bs details needed by your help online site.

4. No response on twitter

5. Response here?

Good job lyft. You do realise if youre second in industry you better be Better than the original right?

REFUND MY MONEY

FIX your $#*! support service.

FIX your awful UX

TeePublic

TeePublic

3/20/17

TERRIBLE service... still waiting for birthday gift

I ordered a shirt for a birthday present - outside of the 14 days max delivery time mentioned on the website.
Almost one month later I am still waiting.
The worst part is I bought this issue up with them on the 12th day as my package tracking was stuck in a random country for weeks.
Their response? Just wait the 14 days.
After the 14 days - still not arrived. Oh seems its lost. Not our fault though its the package company (err well use a better one - and take responsibility for this poor service you've chosen).
We'll resend it.
Well my response: I already have missed the birthday and had to buy an alternate present. You didn't offer me any other options such as expedited shipping for free or my money back. And there has been no confirmation that you have actually even re shipped it or taken the issue up with the mail company.
I don't recommend this company and won't be buying again. BUYER BEWARE.
(meanwhile I ordered running shoes 2 days ago that are here already.)
EDIT:
This company despite all its emails has still not reshipped this item bought a month ago now. They have absolutely no idea what they are doing and if I could give them 0 stars I definitely would.

TERRIBLE SERVICE with absolutely no regard for the customer and unable to communicate with each other (or have any idea what's going on)

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