Allison P.

Absolutely horrific. I ignored reviews which was a huge mistake. It has been 2.5 weeks and my book has yet to arrive. It has said "shipped" for two of those weeks. They mention they send shipping confirmation and tracking, that is a lie. The response i got from customer service was "Hi we have mailed it usps last week. Can you check again and wait to see if you get it by end of this week" which was a week ago, and i asked for the tracking information and three days later the response was "It was shipped package service. Wait let me get the usps receipts" and then no response. Horrific service.