- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I am not one to complain, but I ordered on January 16th, and was told I would get my order no later than the 23rd or 24th. It is now February 1st, I can't get a hold of anybody, and honestly I don't even want my products anymore. I am out of my money since I can't get ahold of anybody. I have called and e-mailed, and still nothing. I would not reccommend this company to anybody.
* Adore Me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Allison hasn’t received any votes.
Allison hasn’t received any thanks yous.
Allison doesn’t have any fans yet.
Allison isn’t following anybody yet.
Empty.
Hello Allison,
Thank you so much for the review and letting us know!
First of all, we want to apologize for the unfortunate experience you had with the shipping of your first order.
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
The reason behind this delay in processing is the fact that, in this period, a very high number of orders have been placed on our website which caused processing delays.
However, we are always learning from each and every experience and besides the fact that we are diligently working on processing all orders so we can get back to the 1-2 business day processing time as soon as possible, we are already implementing new ways of optimizing the shipping process.
We are happy see that you have been in contact with our customer relationship representatives and were provided a resolution for this unfortunate situation.
We apologize for all the hassle we’ve put you through and truly appreciate your patience and understanding in this matter.
Should you have any other question or concern, please let us know. We are always happy to help!
Best,
Adore Me
help@adoreme.com