I ordered a dress from BJs Bridal and received the wrong color along with counterfeit fabric. The company placed a photo of the correct color my order should be but still sent me the wrong color. The dress is also counterfeit. The Fabric listed is Chiffon but he dress I received is not chiffon. It is, instead, a poor, low quality material that does not resemble chiffon.
The company's website states that a customer must reach out to *******@bjsbridal.com to request a refund. I have made numerous attempts to reach out to the company for a refund but have received no replies to my requests.
Numerous reviewers have noted that they have been scammed by this company. Avoid this company at all costs and use a trusted company such as Azazie or David's Bridal.
Hello Allison, we are sorry to hear about your experience before Azazie but thank you for the wonderful review. We are so happy we could be part of your event and again thank you for the kind words. Have a wonderful day!