alli R.

They have just changed their return policy, there is no more full refund if not satisfied, now depending on the reason why you're returning they can choose to give you store credit or money back. They apparently changed this policy in April, I just found out tonight and just filed a complaint with the BBB since I was not alerted in any way of this new policy change, and from what I read on BBB apparently no one else did. Shame on Swap for sneaking this new return policy unto customers. It makes no sense! Sizing varies greatly from brand to brand... Complete nonsense. Specially since they don't even list measurements.