I have ordered several times from zulily. But it was important going in to know what to expect. I knew someone else who ordered there a lot and was told they take forever shipping. Its because they are just the middle man. They host different shops and submit orders and have to wait for those orders to arrive at their warehouse and then repackage to send out. It takes at least 3 weeks to get an order. Ive read a lot of negative reviews but mine is good. Im very particular what shop i buy from so as far as quality goes, i have received nicer things from zulily then going to the mall and paying a fortune. Excellent quality. They have always been lightening fast to respond to emails. They have been kind. They have given prompt refunds and been understanding when i wanted to cancel an item. Its the only place i shop now. Im totally addicted and i have never been disappointed. They are fantastic and trustworthy. But you have to understand two things... first shipping takes a loooooooooooong time, and second you cant return anything so be sure to use their size charts. Other than those, they are awesome and i buy literally everything there now!