I ordered 2 items but only received 1. I contacted customer service and they stated they would investigate and I would receive a response back. After 2 weeks and not hearing anything I contacted them again. They gave me the same answer with the same results. No response but still charging me. The third time I called I told them I would not be using their service anymore they did not care. It has now been 6 months they keep raising my credit limit to try and get me to use their service but I am not going to spend my money on a company that does not care to make it right. All they had to do was show that it was delivered. They lost more money by not taking care of the customer then just crediting my account or proof that it was delivered.