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I bought an item ******* and tried to return it. I followed the instructions, downloaded the Return Label, and sent the item back. I received an email that the item had been received and credit would be forthcoming... THEN THE WHEELS CAAME OFF...! I received the item back in the mail, with the handwritten message "no one here by that name" (The address on the pre-printed label from OpenSky stated
"BALABALA SHOP 107 Larch St., New Bedford, MA *******
Someone in the network received the item, told me they had received it and even sent an email acknowledging receipt. I tried to contact the OpenSky 'Contact Us" but all I got was the default explanation of how to return an item, get the RMA code... ete.
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Empty.
Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Allen! We apologize for the difficulties with your order and the related return. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any issues that arise. Since you sent the item back using the return label we provided and the product was sent back to you, it sounds like we may have an invalid returns address on file for this merchant. In any event, our Customer Love team will get back to you through your open ticket soon with a solution. We appreciate you bringing this to our attention and look forward to working with you to resolve this issue in the best possible manner.