Allen P.

I am the Pastor at Verona Baptist Church and let me say first of all we have had nothing but problems with the lift that Ameriglide of Southport installed. The first problem was poor workmanship which had to be completely redone. Installed what appeared to be a used lift the first time and was damaged on the sides which they had to remove. Then without calling they send workers out on Sunday during church service to pour concrete at the church entrance. After the install another lift They have been called out 4 times for the lift not working. Lift has caused two people to be stuck in it we had to get out. Every time after it was down it took a week or two for them to respond. My last contact on 8-12-21 when I called to ask when they would be coming to repair I spoke to the owner and I honestly have never been so rudely talked to. This guy came unglued on the phone and I have witnesses that heard the conversation and after a couple of minutes of his screaming decided to record the rest of it. After replacing batteries already a couple of times he then begin to scream and said the problem was not his issue but something wrong in the electrical connection to it which I knew was a lie. Anyway he agreed to send someone out again and after replacing the batteries one more time they finally pulled the battery charger and it was rattling inside and was evident that was the problem the whole time. I will say the last guy Chris that came out was polite and apologized for the owners behavior. We will never do business with them again and I plan to call corporate office next.