- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I have already sent details with photo on the broken shipment to the support e-mail. Adding the photos here as well for review.
Order No.: AN17E31S0000-*******
Track Number:: RM*******CN
Thanks,
Allen
Tip for consumers:
be careful while ordering fragile items as the packaging is not adequate for distant shipping.
My item was delivered after 50 days of shipping and the product was broken on arrival. The only contact for customer service is their support mail. One week now, and I have not got any response from them. No option for return, my money is lost
Hi, pls kindly send some photos and videos able to showing the problem to us for checking then i will work out solution about this case.
Allen J.'s review of TomTop earned 3 Very Helpful votes
Allen hasn’t received any thanks yous.
Allen doesn’t have any fans yet.
Allen isn’t following anybody yet.
Empty.
Thank you for your photos, the broken screen may occurred by the careless transportation, we will refund you this order and now refunding is under processing, pls kindly wait a little while.