If there was a '0' they would get it. Paid for an event in March back in January. Event was cancelled a week before, still trying to get a refund. No pone number two call. Have emailed twice and 'they will get back to me shortly.' Still waiting. Have lodged a complaint with the bank. If there are alternative ways to pay for an event, take it. Will never use EventBrite to pay for an event again.