Alixa G.

DO NOT GIVE THESE THIEVES YOUR BUSINESS! I ordered a loft bed made to size at the end of 2018. With it I ordered the J staircase & a bookshelf. When I received all the items the instructions were hard to read, pieces were missing, and finally after many attempts I returned the j stairs and bookshelf because they came with no instructions and were impossible to build. It was unidentifiable which pieces went where. I repackaged the items, they came and picked them up, and promised full reimbursement of those two items. It has now been over a year of calling, emailing, leaving voicemails to no avail. I am still waiting for hundreds of dollars for both items. The bed after building it as they instructed was wobbly. I ended up paying a friend who's a carpenter to secures it and building stairs. I have been patient waiting for my reimbursement but they are thieves and not worth your business. I've never left a review for anyone, so you know I'm beyond my threshold.