Alistair w.

I was told a plumber would be round between 9 & 1pm on Saturday and I would be given a call 2 hours before arrival. At 11am I had not been called. I called and was told 1pm. I called at 1pm and told 1:30pm. I called at 1:30pm and then told 90 more mins until the plumber would arrive. When asked if I would receive any discount they said no, I asked again and they said theyd give £5 discount. I decided at this point to cancel. I then received a call at 3:30 telling me hed be there at 5pm. I confirmed again I wanted to cancel. If I hadnt cancelled I would still be waiting and charged. Dont use them they couldnt care less about the problem you have. If I could rate lower than 1 I would. My Saturday was wasted and had to go find another plumber.