I have sold on Mercari for almost two years and loved the app. One week ago I was suspended from my account with no explanation. I have emailed every day since with no answer. Tonight I received a message that I am no longer allowed to use my account or open another account on Mercari. With no explanation. PLUS a I have money in my account that I made! And I have no access to it. Since this happened I have met many others in the same situation. It's incredible to me. I have filed a complaint with the BBB. They have stolen my money, closed my shop, with no explanation as to why. I do not recommend seller here anymore.