Alissa G.’s Reviews of Adore Me & more

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Lingerie

5/7/21

I was randomly charged $20 for supposedly "damaged" items that I returned damage free TWO months ago! I also canceled my subscription and they still crept their hands into my banking account. NOT okay. When I returned my items TWO months ago, they were NOT damaged then!

Tip for consumers:
Scammers

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Sandra N. – Adore Me Rep Over a year old

Hello Alissa,

Thank you for your feedback! It is truly important for us to know your opinion regarding our products and service.

Please note that our warehouse will expect these sets in their new, unworn, unwashed, and undamaged condition to prevent penalty charges.

For this reason, all returned items go through a thorough sanitary inspection when received in our warehouse. If your return did not pass the standard quality control, the set will be tag as "Dirty" or "Damaged". But it doesn't mean that the sets are damage.

Please understand that as a lingerie company, we place great importance on the sanitary aspect of our services & products.

Feel free to contact me or anyone else on our support team at any time. We're always here to help you in any way we can.

Best,