Alison S.

I ordered a couple of tee shirts for my son for Christmas and they arrived, although run a little small. The purpose of my review is to comment on the circus I've been going through trying to unsubscribe from their email list. I've been working on this since November 2015 (it is now August of 2016) with no success - I still receive a daily marketing email from them. The automated unsubscribe on the email does not work, nor does the unsubscribe on the website. I have contacted their customer service on the issue via every possible means (call, email, web form,) and am continually told no one else in the universe has ever had this problem or has ever told them this before. I've had the matter escalated within their customer service department, have filed complaints with the FTC, their ISP and the attorney general. I've tried calling their corporate office, which doesn't seem to exist (you get a voicemail box that's not returned.) It's become a huge joke in our office with our IT staff, because the company is actually very talented at being able to continue to get these messages through despite all of the routes we have pursued (professional-grade spammers.) It's become a huge joke - they are the reference we use now for all spammers.