Alison S.

When I found this website and saw how cheap their stuff was, I thought I'd try it out. They had tons of cute clothes and shoes, and their return policy seemed reasonable, so I ended up ordering over $400 worth of clothes, thinking I could return the stuff I didn't like. First of all, the shipping was terrible. While I understand that it was a very large order and it's coming from far away (China), the service was unacceptable. The order came in about 5 separate shipments. I received a shipping notification and tracking information for the first one, and that was it. I placed my order in the beginning of December, and I received two packages in December, two in January, and one in February, TWO MONTHS after I had placed the order. In the meantime, I received no information about these shipments or any warning that they would be severely delayed. Second, the quality of most of the clothes was absolutely horrible. While I didn't expect it to be amazing, because obviously it was inexpensive for a reason, I certainly didn't expect it to be unwearable. The fabric was the cheapest polyester you can imagine and super thin (especially problematic considering most of the clothes I ordered were sweaters), and a lot of the items didn't fit properly. Most disappointingly, the clothes looked nothing like the beautiful pictures on the website, which is false advertising. I don't like companies that lie to their customers. The only redeeming part of their merchandise was actually their shoes. They're certainly still cheaply made, but they look decent enough and are wearable. Other than that, nothing. Finally, and this was the worst part, when I contacted the company to return the items I didn't want (over half of them), they simply never responded. So they were able to get away with this scam of selling cheap clothes that are not as advertised by not accepting my return. I am appalled. They should not be allowed to continue to be a business and keep scamming innocent people.