Alison P.

I recently ordered from their website and after I confirmed my order it took me directly back to their home page, with no confirmation of my order or anything. When I emailed the support, because I was unable to find a phone number to call, the lady (Nancy) was still saying it was my fault that I hadn't received a confirmation email. I was clearly getting her emails so why in the world did I not receive a confirmation? I emailed her repeatedly, asking for some sort of statement that I could send in to my management team and she is yet to send me that. Its a crappy run business that doesn't put their customers first. All I was asking for was some sort of statement letting my management know how much my order was and what I ordered exactly... she won't provide me with this still! How hard is it to send me something with my total on it? I asked to cancel my order since no one will tell me my total, and she(Nancy) refused to cancel my order and refund us.