Alison H.

This company has some of the WORST customer service I have ever seen. I purchased tickets just 24 hours ago and was told that "I am $#*! out of luck" on getting my money back by on of their customer service representatives. When I asked to speak with her manager she hung up on me. When I called back they told me I could cancel them, but only if I'm willing to pay an additional $150. What a scam.

I am such a fan of wedding wire. Honestly, since this site came about my business has grown tenfold thanks to the features they offer. There was such a need for a clean, organized and fun wedding resource; I am so glad they filled it!

For starters the review tools are fantastic it allows my clients to see testimonials from previous clients. When they see them, they know the reviews are unbiased, honest and a safe resource they can trust.

There are also some fantastic back end tools that have really helped to streamline my workflow. They have the ability to input all of your client data, track bookings, produce email lists and bill clients. On top of that they also have a great internal vendor forums so that business owners can chat and share in a private environment.

Honestly, I don't know where my business would be today with out the amazing tools at Wedding Wire. They have some of the best customer service professionals and such a quick turnaround for any issues you face. I know that if I run into an issue or challenge that someone on the wedding wire team will be fighting to help my business.

Wedding Wire is an amazing company. On one hand they work to get clients to professional and talented vendors and at the same time; they support so many small businesses. They really care about clients having beautiful weddings and small businesses succeeding. Huge fan of a great company!