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Alison H.

2
Level 2 Contributor
Western US

Contributor Level

Total Points
530

5 Reviews by Alison

  • SelectBlinds

7/3/23
Verified site experience

I wanted to order more blinds but couldn't find an answer and chat was unavailable.

Reason I chose this business:

Price seemed fair, and it was the faux wood and slat size I wanted. I wanted more blinds for two other large windows but couldn't find direction on if it should be 1 big blind or 2 smaller ones for the area.

* SelectBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Brian R. – SelectBlinds Rep

Hello Alison,

I apologize because you had a negative experience with us due to one of our customer service reps not being as friendly and knowledgeable as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.

Regards,

  • Noochveganmarket

5/22/21

This little grocery store has a wide variety of vegan foods and is locally-owned; we usually see the owner onsite. I find new and interesting vegan items all the time and can also select pre-packaged foods out of the fridge so stopping here for quick lunch has become possible! The staff is usually quite friendly and always answers the phone. Thank you, Nooch Vegan Market, we love you!

Tip for consumers:
You can use their microwave to warm up a little something you buy from the refrigerator section. They have soft-serve ice cream! (well, not sure now after Covid)

Products used:
Lots of groceries from meat substitutes to vegan cheeses, dry goods and pantry staples.

Service
Value
Returns
Quality
  • Everything But The House

5/22/21
• Updated review

They've added fees so now you're paying: shipping + (maybe tax) AND "everything expedited fee." What's the fee!?! Maybe they're outsourcing packing/shipping work to a 3rd party. On a $450 ring, this means I paid $25.74, and after 11 days it hasn't arrived - some kind of shared shipping with Fedex/Post Office and tracking is abysmal... so I don't know where the "expedited" comes in. I've purchased 3 rings/gemstones recently (I know, I said I gave up on them) and ALL 3 times there was inadequate tracking and an average of 10 days to arrive.
Yes - you can find unique items and deals on designer items BUT prepared to PAY, WAIT and rarely ever hear back from their customer service.

Tip for consumers:
There will be an additional fee, and shipping is SLOW. In my experience, over half the time there is NO tracking information because ebth uses Fedex Smart Post. Fedex shares delivery with the post office. It's 11 and 12 since my last two purchases, and Fedex can't tell me where the items are. Shopping with ebth has become a drag.

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Poor Customer Service & Won't Stand Behind Products
11/13/18
• Previous review

I've spent thousands of dollars on jewelry and furniture here but am now DONE. They don't stand behind their items, outright refuse (or make it VERY DIFFICULT) to return a faulty item, and are slow to respond (to the point that you miss out on auctions if you wait for a question to be answered before bidding).

  • Perfume.com

3/8/21
Verified site experience

It showed a discount, but it wasn't applied, I had to go back and try to add it Gain to activate the coupon. Deceiving.

Reason I chose this business:

Authenticity - don't trust other sites with multiple 3rd party vendors.

Reason I chose this product:

Gift request

  • GiftTree

1/15/21
Verified site experience

It's frustrating that you offered a first-time user coupon but WON'T let it apply to my $199 purchase. It also appears that you're upcharging on "peak delivery" fees, signature fees, excessive delivery and then TAXING me on top of it. I won't use this site again after today.

Alison Has Earned 30 Votes

Alison H.'s review of Everything But The House earned 19 Very Helpful votes

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