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They never deliver anywhere around when they say. Since they didn't deliver when they said, I told them not to ship it because I was leaving town and they did anyways. I was told I'd get a 10.00 credit and never did. Ordered three more items and it's been 10 days, still not delivered! I'm going to ship every piece back and dispute charges with my credit card company. Don't advertise dates that you can't follow through on! Customer service acts like they can't do anything other than wait and see approach. Oh, and zipper broke on one corset and strings broke on another corset, only wore them a couple times.
Alisha L.'s review of Adore Me earned 4 Very Helpful votes
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I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hello Alisha,
Thank you so much for your review and for letting us know of this unfortunate situation encountered.
First of all, we do apologize for the 1 day shipping delay on both your last orders, placed on February 8th. For this unfortunate occurrence, we can now see that you have been provided with the previously mentioned store credit, as we do value you as customer and we do want to apologize for unfortunate situations like these, the best we can.
Also, we can see that both your orders were delivered within the 5 business days shipping interval advertised on our website, as they were received on February 18th.
Furthermore, we deeply apologize that the corsets purchased didn’t withstand the test of time and got damaged after a short period. Please don’t hesitate to contact our customer relationship team at help@adoreme.com regarding this situation and we will be sure to provide the best available resolution, to hopefully meet your expectations.
We always appreciate all of our customers’ feedback and rest assured that it is taken into consideration towards constantly improving the quality of our products.
Please don’t hesitate to contact us at any point you may need further information or assistance. We are always here and ready to help!
Best,
Adore Me
help@adoreme.com