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Alisha K.

Contributor Level

Total Points
85

1 Review by Alisha

  • ClassPass

5/20/19

I would highly recommend you STAY AWAY from ClassPass. The easiest thing is to sign up and take your money, but they make it EXTREMELY difficult to cancel your account. They don't state anywhere on their website or cancellation policy that you will lose your previously paid credits when you cancel your membership, and when cancelling your membership, they take forever which ends up charging you for another bill cycle. The customer service support is TERRIBLE. There's no phone number, you only have a chat box to speak with someone from the company, and when I tried to speak with someone, she cut me off and left the chat while we were in the middle of a conversation and I was in the middle of typing. I can not express enough that you should absolutely stay away from this company!

Alisha Has Earned 5 Votes

Alisha K.'s review of ClassPass earned 5 Very Helpful votes

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