I ordered a dress from them that was pictured online. No special alterations needed, just a regular dress that I needed to wear as a bridesmaid in a close friend's wedding.
The dress came in a FedEx bag with no receipt or invoice, and no return slip. I shop online often, and EVERYTHING comes with some type of documentation as to the sizes, colors, etc of your order. The dress seemed to be 2-3 sizes too small, which was odd since I purposely ordered it in a larger size so that I could have it altered. Not to mention, I always check the size charts before making an online purchase to make sure the size I order would fit.
Since they didn't send a return slip or any information, I had to search the website (which took some effort) to find the measly email address to contact them. It took 3 emails to them for me to get one response. The woman told me she was sorry and "looked forward to seeing pictures". I had to ask her what she was talking about. She wanted me to take pictures of myself in the dress to make sure it was what I said (a mess that was too small and not the same color as pictured). How could I get myself into a dress that was 2-3 sizes too small, and take measurements of myself all while taking a picture? Anyway, after a few days of going back and forth via email, I finally gave up out of frustration. $179 down the drain!
DO NOT waste your time and money buying from this company! If you need a dress I ended up buying one from www.azazie.com. Since I wasted a month of waiting for the awful dress from gudeer.com, I didn't have much time left to get a dress, and Azazie was great! I got a dress from their clearance section for $35! And, it was well-made, and customer service was willing to ship me my dress even sooner because of my time constraints.