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Alise V.

Contributor Level

Total Points
88

1 Review by Alise

  • benuta

3/19/19

Received a carpet that was obviously defective, with bunched knots and bundled loose fibres in the middle and borders that are not sewn straight. Benuta insists this is "normal quality" for their products and will not exchange it or pay for the return shipping. Which they propose through UPS for 20 euros (double what it cost to ship it TO me). I'm basically invited to pay them to take back factory rejects.

Alise Has Earned 8 Votes

Alise V.'s review of benuta earned 8 Very Helpful votes

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