I ordered cases on November 29 and it said initially that I'd have them by December 28. I had to email them several times to beg for any kind of shipping update, to the point where I had to threaten a chargeback for them to respond in any way. I actually literally ordered another case from a different company after December 28 (by which point I still had no updates from CASEtify!) and I still received my other cases sooner than these cases. The customer service was nothing until I had to threaten a chargeback and they offered no solutions, coupons, or anything. I still haven't received my cases from them and I WILL be returning them immediately for a full refund. Do not recommend, just get a dang Otterbox instead.