Aline m.

Iofort.com does not have a legitimate registered company and directors. They hide their company details and customer can not find their identity. You can try to Google their company name and try to find their legal company details, it's nowhere to be found. IOFORT is a faceless company that does not even have their company registration, phone number, email and address published for clients to approach them.

1) IOFORT.com does not inform customer is their server is down. Client has to ask them why is their site down.

2) IOFORT.com does not allow customer to investigate any issue that they say in their ticket, if customer ask them why is their site down?

3) IOFORT.com won't reply to any of the tickets even if customer ask them to how to look into/ sort that issue that they say they have found.

4) If customer writes them to ask how to take their own backups, they call it spamming and close the tickets unanswered.

5) IOFORT.com will not allow customer to take their backups and disable front end as well as cPanel access without informing customer.

6) IOFORT.com threatens the customer that they will not handover backups ever if they have it.

7) IOFORT.com is a faceless company, with no emails, phone number, chat facility.

8) IOFORT.com believes their false practice does not affect them at all; as they have several customers.

This review is to make sure that we get our whole backups back and no other customer gets cheated by them in future.

Thx
- ill treated customer of iofort.com