I hate that I need to post a bad comment, but TODAY I just had THE WORST experience with a purchase I made online from bebe.com. My sister placed an order on line for some clothing for me without me knowing and when I saw the order and realized that they were final sale I called BEBE right away and I asked them to cancel the order and they said that the order was shipped already. They told me they that they will make an exception this time and they will refund me the money when I return the item. I did return the items and I placed another order for the right sizes. When I called them to ask for the refund they said that the return was rejected because the person I spoke to he didnt document anything in there system.
This was absolutely terrible experience and its really sad for a good brand like bebe. Because of unprofessional customer service like this they lost me as a regular customer. I never will order or buy something again from bebe.