Ali K.

I used OfferUp to sell something.

I never got paid because my account was still setup to have the money deposited into an account I haven't had for years. I called my bank, and they said that the deposit didn't show up on their end and would have been rejected, since the account didn't exist.

I let OfferUp know, and they said that they can't help at all.

I've never dealt with a more non-empathetic support, staff. It's like they don't even care to help customers.

After using them several times I feel
Comfortable submitting a review. The main area in which this company performs well is how they manage their relationships with their customers. They are transparent and highly reliable about their processes, and so far I have not been let down.