Ali D.

I placed my order on June 28th, thinking that it would arrive with time to spare before I leave for my trip on July 13th. (The delivery is 5-8 days) It's important to me that I get the clothes in time because the location I'll be travelling to is very hot and humid, and I am extremely sensitive to heat, and I needed some new clothes that would keep me cool. I contacted customer service because my clothes weren't arriving, and they said 8-10 days from when you placed your order was the new standard because there were too many orders due to their sale. It has been 11 days and still nothing. I tracked my package and the expected delivery date is, 3 days after I'll have left. Their service is very frustrating, if you must order something online, I recommend ordering it AT LEAST one month before you need it.