Alicia W.

DO NOT order from Serversupply if you need an item urgently! Placed an order through their webstore; emailed them to confirm item was in stock. Received a response from their representative confirming that the item was indeed in stock and would for certain be shipping the same day. Next day I received an email saying it is out of stock and there is no ETA for when they will have more available. Checked their website and the item was removed from their website - seems they just realized they no longer have it available and cannot source it. I called them and asked if they had a similar replacement, but the person I spoke admitted that he had no familiarity with the item or any possible substitutes that they might have available. Why waste valuable time and tell customers that an item is in stock when it isn't? At the very least, tell customers when parts aren't in stock, so they can order elsewhere if an item is urgently needed.