I have yet to hear back from this company after sending MULTIPLE emails in the last FEW MONTHS. This is the worst customer service experience I have ever had in my life. This jumpsuit is not worth the frustration I have had to deal with in trying to get in contact with anyone from Oliver Grace. I am so disappointed in this experience and perhaps this is an isolated instance but I feel the need to warn everyone hoping to purchase from this company that my experience could not have been worse. I have now employed my credit card company to try and get this situation resolved. There are better high-end companies out there that have amazing customer service (especially for what you pay) that I have used and I recommend you use them as well. Oliver Grace has been a disappointment from start to finish with no end in sight!