Ordered dress for my baby shower. Dress arrived with a hole in the seam. I contacted customer service and was told I would be sent a replacement "if they had it in stock" and was asked for a picture which I sent immediately. Never heard back from them again. Followed up 3 different times over 3 weeks. I took the dress to my local seamstress to repair the hole. On the day of my shower, the zipper completely came away from the dress and wouldn't do up as the teeth had separated. Awful customer service. Nice dress but not worth the hassle and stress.