Alicia L.

I was unknowingly placed in the VIP awards program in 2013 and I have been charged $39.95 each month as of June 13,2017. It was not until I audited my personal account that I realized that my checking account was being automatically debited by ShoeDazzle. Yes, I should have reviewed my account, but I TRUSTED the company. I entered my credit card number when they expired to make a PURCHASE. I had no idea that my card information would be used monthly.

I have ordered items from the company throughout the years, but the amount I ordered from ShoeDazzle certainly does not equal to the $39.95 I paid monthly. The membership fee is not even stated on the website and when I spoke with Ana "my shoe fashion consultant" she placed me on hold and when she returned she did not answer my question. Instead she kept pushing me to "skip a month" until I had to become very stern with her. She placed me back on hold and when she returned to our call she rattled off a lot of information and told me that I would only receive $79.25 for my FIVE YEARS of monthly deductions.
I am very disappointed and I will definitely never recommend that anyone order an item from Shoedazzle as they will become automatic VIP members and waste their hard earned income for items you can find cheaper in a department store.