Alicia L.

I recently bought two tickets to see suicide squad. When getting to the theater I was told the movie had already started and they couldn't let anyone else in. I understand that so I asked how I could get my money back and they told me I would have to go through the fandango. It was already really late and I had work in the morning so I decided to call the next day. I was never told or sent a link saying that you had to call them before the showtime to get a refund or exchange. So I thought all was good. Then I call and they take my information only to tell me that I just wasted almost 30 dollars on movie tickets I could not use. So thank you fandango for ruining my one movie date I get this week. I'm defiantly not purchasing any more tickets through fandango, not if this is how they conduct their business.